Branch Sales Manager

TruGreen•Salem, VA

About The Position

The Branch Sales Manager leads and improves sales activities within an assigned TruGreen branch or branches. The role staffs, guides, and develops a high-performing sales team to grow sales volume and profits while upholding TruGreen’s customer commitment. The manager develops strategic plans to expand the customer base within the local marketing area and oversees sales performance, staffing, training, workflow, customer satisfaction, and implementation of marketing programs. The position requires a bachelor’s degree or 2–3 years of related experience in the lawn, horticulture, or agronomic field, or an equivalent combination of education and experience. Candidates must have proven sales experience and be able to travel to all door-to-door routes within the market. The employee must be physically located in the United States while performing the job and must speak, read, and write English fluently. TruGreen performs pre-employment testing. The role involves regular sitting, standing, walking, handling or reaching with the hands and arms, speaking, hearing, and close-vision work. Occasional duties include lifting or moving up to 25 pounds and stooping, kneeling, crouching, or crawling. The work environment has low-to-moderate noise and minimal adverse conditions. Reasonable accommodations may be made for individuals with disabilities. TruGreen offers medical, dental, and vision insurance, a company-matching 401(k), and other programs and perks. The company states its commitment to diversity and inclusion and encourages diverse candidates to apply.

Requirements

Bachelor’s degree or 2–3 years of related experience in the lawn/horticulture agronomic field, or an equivalent combination of education and experience.
Proven experience in sales.
Strong leadership and team-management skills, including the ability to drive sales teams.
Excellent communication and interpersonal abilities.
Strategic thinking and problem-solving skills.
Proficiency with sales analytics and CRM tools.
Ability to travel to all door-to-door routes within the market.
Demonstrated knowledge of the organization, products, and/or services.
Strong understanding of customer and market dynamics and requirements.
Ability to calculate figures and amounts, including discounts, interest, commissions, percentages, and volume.
Ability to write reports, business correspondence, and procedure manuals, and to present information effectively and respond to questions from groups, customers, and the public.
Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret written, oral, diagrammatic, or scheduled instructions.
Attention to detail, organizational skills, adaptability, and flexibility.
Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Fluent English speaking, reading, and writing.
Must be physically located in the United States while performing the job.
Must complete TruGreen pre-employment testing.

Responsibilities

Develop branch-level sales plans and forecasts, and monitor sales outcomes to meet objectives within budget.
Collaborate on door-to-door, direct mail, inside, and outside marketing programs to grow profits and service adoption; share local market insights and customer feedback with the Marketing team.
Compile potential-customer lists and generate leads from campaigns, advertisements, community events, trade shows, business seminars, and other sources; assist with closing sales when needed.
Handle sales- and service-related customer complaints and analyze and manage new-sale cancellation requests to support customer retention.
Organize and conduct ongoing sales-personnel training in customer service, selling techniques, and safety policies and procedures.
Establish work procedures and schedules, facilitate workflow, and monitor and report hourly, daily, and weekly sales performance for each team member.
Develop, implement, and maintain performance standards, measurements, and corrective strategies to achieve approved plans and objectives.
Recruit, interview, and staff 10 or more peak representatives; evaluate staff performance, recommend salaries, and enforce disciplinary actions in accordance with company policies.