Branch Sales Manager

Quarterback Transportation•Orlando, FL

12d

About The Position

The Branch Sales Manager at Quarterback Transportation develops and leads a high-performing sales team, drives revenue growth across over-the-road, intermodal, warehouse, air, and ocean services, and oversees the daily operation of the Orlando branch. The role is based in Orlando and reports to the Executive Vice President. It is a full-time, Monday–Friday position with stated hours of 8:00 a.m.–5:00 p.m. The manager executes sales strategy, develops enterprise accounts, oversees RFPs and pricing, optimizes margins, and maintains a healthy CRM pipeline. The position also coaches and develops Account Managers, collaborates with operations to meet customer expectations, and supports a positive staff experience. The role will help launch Quarterback Transportation’s first Orlando-area branch, initially working remotely and transitioning the team to a hybrid or in-office environment as the branch is established. It also oversees branch operations, staffing coordination, facility readiness, and local administrative compliance.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of management experience leading a team of sales professionals.
Background in inside sales or account management.
Proven ability to hire, coach, and retain sales talent.
Strong understanding of North American transportation markets, carrier networks, and pricing dynamics.
Experience meeting organizational sales targets through effective planning.
Ability to develop and execute sales strategies to achieve and exceed targets.
Excellent communication, presentation, and negotiation skills.
Entrepreneurial mindset and ability to operate amid ambiguity and build structure.

Nice To Haves

Experience launching or scaling a new market, territory, or branch.
Experience in freight brokerage or third-party logistics (3PL) environments.

Responsibilities

Execute the established sales strategy to grow over-the-road, rail, intermodal, warehouse, air, and ocean revenue.
Build a presence in the Orlando market through client visits, networking, and industry events; identify promising verticals and enterprise targets while accounting for seasonal trends.
Build and maintain relationships with key decision makers, and partner with operations to ensure pricing, service, and capacity meet customer expectations.
Lead, mentor, and develop Account Managers; set performance expectations, KPIs, and activity standards; coach on prospecting, deal strategy, objections, negotiations, and account management.
Recruit, onboard, and train sales team members in established best practices.
Develop and manage enterprise accounts to support retention and revenue growth; lead customer QBRs focused on performance and growth opportunities.
Partner with operations to resolve customer escalations, service issues, and claims while protecting customer relationships; understand customers’ supply chains, networks, and KPIs.
Oversee and support team RFPs, mini-bids, and spot pricing strategies; negotiate pricing and contract terms to meet target gross margins while remaining competitive.
Monitor lane performance, volume trends, and profitability, and implement corrective actions when needed.
Ensure the team maintains a healthy CRM pipeline; track and analyze sales metrics, including RFPs, conversion rates, and margins.
Work with leadership to refine sales processes, tools, and playbooks; stay current on freight brokerage market trends, capacity conditions, and competitor activity.
Help launch the first Orlando-area branch, including contributing to office selection, setup, and market-entry strategy; build local pipeline, networking, and brand visibility.
Initially operate remotely and transition the team to a hybrid or in-office environment as the branch is established.
Oversee daily branch operations and coordinate local staffing needs, schedules, coverage, onboarding support, and workplace expectations for on-site employees.
Maintain branch readiness, including supplies, equipment, technology, facility upkeep, safety standards, and vendor or landlord coordination.
Serve as the on-site escalation point for customer, carrier, staff, facility, and operational issues, partnering with leadership and operations to resolve concerns.
Monitor branch administrative processes, expenses, compliance requirements, and reporting, and provide updates to leadership.
Build and scale a high-performing Orlando-based sales team, achieve branch revenue and margin targets, establish enterprise-level customer relationships, stabilize branch operations, and create a scalable sales process aligned with company standards.