Branch Sales Associate (Part Time 20) Norfolk, VA
About The Position
As a Branch Sales Associate, you provide solutions and connect with walk-in customers by using guidance, product knowledge, and a winning attitude. You maximize sales opportunities, build customer loyalty, and exceed customer expectations. The role also shifts between customer assistance and a variety of warehouse tasks. You report to the Store Manager. Responsibilities include managing the customer experience from product selection and order entry through safely picking products and loading customer vehicles; preparing and staging will-call orders and shipments; handling backorders and incoming stock; supporting merchandising and showroom replenishment; conducting inventory counts; using computer systems for customer-facing and warehouse activities; and maintaining branch appearance. You must follow safety guidelines and process standards, including wearing personal protective equipment.
Requirements
- Flexibility to work any time within branch hours of operation.
- Ability to safely lift up to 50 pounds unassisted and heavier loads with assistance.
Responsibilities
- Manage the customer experience, including product selection, accurate order entry, safely picking products, and safely loading customer vehicles.
- Identify ways to maximize sales opportunities and encourage customer loyalty.
- Adapt communication style for different audiences in email, over the phone, and in person.
- Pick, prepare, and stage will-call orders and shipping products.
- Prepare customer backorders and put away received stock.
- Assist with merchandising and showroom replenishment.
- Perform inventory counts.
- Learn and navigate computer systems used for customer-facing and warehouse activities.
- Perform housekeeping tasks to maintain branch appearance to Grainger standards.
- Follow safety guidelines and process standards, including wearing personal protective equipment.
- Learn and operate powered industrial equipment.
Benefits
- Medical, dental, vision, and life insurance plans.
- Six free sessions each year with a licensed therapist.
- At least 9 paid time off days annually for part-time employees, prorated based on employment start date.
- Six company holidays per year.
- A 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
- Employee discounts.
- Tuition reimbursement.
- Student loan refinancing and free access to financial counseling, education, and tools.
- Maternity support programs and nursing benefits.
- Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
