Branch Relationship Banker-Orem

Zions Bank • Orem, UT

16h

About The Position

Zions Bank is seeking a Branch Relationship Banker to provide full-service banking to new and existing customers, with a primary focus on sales and service. The role offers hands-on branch experience and the opportunity to build customer relationships and gain exposure to retail leadership.

The banker establishes and maintains strong customer relationships by providing extensive, personalized service based on each customer’s needs. The role may involve cash transactions, opening or updating accounts, and originating and closing consumer or small business loans. The banker also identifies customer needs, makes referrals to appropriate bank products and services—including commercial lending—and resolves concerns directly or by connecting customers with other bank resources. Teller-line assistance may be required as business needs dictate.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in sales, teller work, new accounts, loan processing, or other directly related experience; an equivalent combination of education and experience may meet the qualifications.
• Working knowledge of mathematical calculations and standard banking products, services, and transactions.
• Solid knowledge of retail products and services.
• Basic knowledge of consumer lending applications.
• Proven customer service, interpersonal, and verbal and written communication skills.
• Effective selling, cross-selling, and referral skills.
• Solid mathematical, problem-solving, and negotiation skills.
• Solid interpersonal and relationship-building skills.
• Strong attention to detail and time-management skills.
• Proficiency in basic computer skills.

Nice To Haves

• Previous experience in a financial sales representative-oriented role.

Responsibilities

• Perform full-service banking services for new and existing branch customers, focusing primarily on sales and service.
• Open new accounts and consumer loans, and refer customers to other banking products as applicable.
• Resolve client concerns directly or refer clients to appropriate resources in another bank department.
• Make appropriate referrals for other bank products and services, including commercial lending products.
• Potentially perform cash transactions, open or update accounts, and originate and close consumer or small business loans.
• Establish, expand, and maintain strong customer relationships through extensive, personalized service tailored to customers’ needs.
• Assist on the Teller line as business needs dictate.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance starting on day one.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health savings, flexible spending, and dependent care accounts.
• Paid training.
• Paid time off.
• 12 paid federal holidays.
• 401(k) plan with company match.
• Profit sharing.
• Competitive compensation aligned with work experience.
• Mental health benefits, including coaching and therapy sessions.
• Tuition reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED