Branch Relationship Banker - Pueblo, CO

Vectra Bank•Pueblo, CO
•Onsite

About The Position

Vectra Bank is seeking a Branch Relationship Banker to provide customer service at its Pueblo North branch in Pueblo, Colorado. The role provides full-service banking to new and existing customers, with a primary focus on sales and service. It involves helping customers with banking needs, addressing service concerns, and recommending relevant bank products and services. Candidates should be available Monday through Friday.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in sales, teller work, new accounts, loan processing, or other directly related experience; an equivalent combination of education and experience may qualify.
  • Working knowledge of mathematical calculations and standard banking products, services, and transactions.
  • Solid knowledge of retail products and services and basic knowledge of consumer lending applications.
  • Proven customer service, interpersonal, and verbal and written communication skills.
  • Effective selling, cross-selling, and referral skills.
  • Solid mathematical, problem-solving, negotiation, relationship-building, and interpersonal skills.
  • Strong attention to detail and time-management skills.
  • Proficiency in basic computer skills.

Nice To Haves

  • Previous experience in a financial sales representative-oriented role.

Responsibilities

  • Provide full-service banking services to new and existing branch customers, focusing on sales and service.
  • Assist with new accounts, consumer loans, and client service issues.
  • Resolve client concerns directly or refer clients to another bank department as appropriate.
  • Make referrals for bank products and services, including commercial lending products, and follow up with clients as needed.
  • Perform cash transactions and other customer service duties within the branch as needed.
  • Open or update accounts and originate and close consumer or small business loans as assigned.
  • Build and maintain strong customer relationships through personalized service tailored to each customer's needs.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance starting on day one.
  • Life and disability insurance.
  • Paid parental leave and adoption assistance.
  • Health Savings Account, Flexible Spending Account, and dependent care accounts.
  • Paid training.
  • Paid time off.
  • 11 paid federal holidays and applicable state holidays.
  • 401(k) plan with company match.
  • Profit sharing.
  • Competitive compensation based on work experience.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition reimbursement for qualifying employees enrolled in an accredited degree program related to business needs, up to $5,250 per calendar year; employees are eligible upon hire.
  • Employee Ambassador preferred banking products.
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