Branch Relationship Banker - Academy Branch (Colorado Springs, CO)

Vectra Bank • Colorado Springs, CO

4d • Onsite

About The Position

Vectra Bank is seeking a Branch Relationship Banker to provide customer service and full-service banking at its Academy branch in Colorado Springs, Colorado. The role focuses primarily on sales and service for new and existing customers, delivering personalized assistance based on each customer's banking needs. The position may include opening and updating accounts, handling cash transactions, addressing service issues, and originating and closing consumer or small-business loans. The banker also refers customers to relevant bank products and departments, including commercial lending, and follows up as needed. Candidates should be available Monday through Friday.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in sales, teller work, new accounts, loan processing, or other directly related experience; an equivalent combination of education and experience may qualify.
• Working knowledge of mathematical calculations and standard banking products, services, and transactions.
• Solid knowledge of retail products and services.
• Basic knowledge of consumer lending applications.
• Demonstrated customer service, interpersonal, and verbal and written communication skills.
• Effective selling, cross-selling, and referral skills.
• Solid mathematical, problem-solving, and negotiation skills.
• Solid interpersonal and relationship-building skills.
• Strong attention to detail and time-management skills.
• Proficiency in basic computer skills.
• Availability Monday through Friday.

Nice To Haves

• Previous experience in a financial sales representative-oriented role.

Responsibilities

• Provide full-service banking services to new and existing branch customers, with a primary focus on sales and service.
• Open new accounts and update existing accounts.
• Originate and close consumer or small-business loans, as applicable.
• Perform cash transactions and other branch customer-service duties, as applicable.
• Resolve customer concerns directly or refer customers to another bank department or resource.
• Make appropriate referrals to other bank products and services, including commercial lending products.
• Follow up with customers as needed.
• Build, expand, and maintain strong customer relationships through extensive, personalized service.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance starting on day one.
• Life and disability insurance.
• Paid parental leave and adoption assistance.
• Health savings, flexible spending, and dependent-care accounts.
• Paid training.
• Paid time off.
• 11 paid federal holidays and applicable state holidays.
• 401(k) plan with company match.
• Profit sharing.
• Competitive compensation based on work experience.
• Mental health benefits, including coaching and therapy sessions.
• Tuition reimbursement for qualifying employees enrolled in an accredited degree program related to business needs, up to $5,250 per calendar year; employees are eligible upon hire.
• Employee Ambassador preferred banking products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED