Branch Receptionist

INSURICA INC•Phoenix, AZ

45d•$55,000 - $65,000•Onsite

About The Position

The Receptionist answers the telephone, greets clients and visitors, receives and transmits messages, and maintains the agency's professional image with callers and visitors. This role operates in a fast-paced, multi-tasking office environment with periodic high disruption and changing priorities. Remote work opportunities vary by location, department, and business need and are subject to change.

Requirements

Ability to operate a multi-line telephone system.
Must have a neat and professional appearance and demonstrate effective telephone etiquette.
Should be friendly, courteous, organized, and enjoy interfacing with people.
Must have good communication skills.
Good computer skills (MS Office suite).
Must be a team player and be willing to find win-win solutions for our customers, companies, and agencies.
Prior office experience with a multi-line telephone system.
High School diploma or equivalent.
Adherence to Company policies and procedures.
Ability to fulfill job responsibilities through acceptable attendance.

Responsibilities

Handle incoming calls and visitors, provide assistance and information as required, and connect callers/visitors with the desired party in a friendly, courteous, and cheerful manner.
Maintain the in and out log and the Welcome Board.
Answer client inquiries or direct the inquiry to the person best able to handle.
Distribute incoming fax messages.
Record and forward accurate messages.
Retrieve overnight messages.
Type correspondence, reports, and other documents as requested.
Send outgoing faxes as requested.
Perform all actions relating to the public, customers, and companies in a manner that will avoid issues involving potential errors and omissions.
Participate in seminars and other training for knowledge and skill development.
Perform other duties as requested.