Branch Operations Manager

Lansing Building Products Recruiting Team • Lexington, KY

20d

About The Position

The Branch Operations Manager is responsible for the branch’s day-to-day operations under the direction of the Branch Manager. The role contributes to branch profitability, supports the Branch Manager with P&L management, supervises inside sales staff and the Warehouse Manager, and serves as a go-to leader for customer service issues and opportunities. The manager looks for ways to improve branch operations and sales, oversees branch staffing, and works alongside warehouse associates and the Warehouse Manager. The position monitors warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports, using the company’s inventory management network and its “day’s work in a day’s time” philosophy. The role calls for acting in keeping with Lansing Building Products’ values of respect, service, and excellence.

Requirements

• Experienced manager and supervisor with the ability to motivate subordinates.
• High integrity and energy while working in a fast-paced environment.
• Experience with building products as a salesperson or in a senior warehouse role.
• Ability to meet and reach personal goals.
• Strong interest in sales and/or retail, demonstrated through previous jobs or education.
• Excellent interpersonal skills, including the ability to work one-on-one with customers and resolve sensitive business-related issues.
• Strong computer knowledge.
• Business professionalism and exceptional telephone etiquette.
• Competitive drive, hunger for success, and willingness to go the extra mile.
• Strong communication and social skills.
• May occasionally be required to lift up to 70 pounds.

Nice To Haves

• Bilingual.

Responsibilities

• Live the company mission and values of respect, service, and excellence.
• Manage the day-to-day operation of the branch under the direction of the Branch Manager.
• Assist the Branch Manager with P&L management and contribute to branch profitability.
• Supervise inside sales staff and the Warehouse Manager.
• Serve as a go-to leader for customer service opportunities and issues.
• Identify ways to improve branch operations and sales.
• Monitor warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports.
• Work alongside the Warehouse Manager and warehouse associates.
• Use the company’s inventory management network, which connects Lansing branches.
• Manage branch staffing.
• Do what is necessary to get the job done while following the company mission statement.

Benefits

• Medical, dental, and vision coverage.
• Health Savings Account (HSA) with company contributions.
• Health Advocate and Employee Assistance Program (EAP).
• Competitive 401(k) with an employer match of 50% up to 15% of salary.
• People-first workplace focused on collaboration and growth.
• Paid vacation and sick days.
• Tuition reimbursement and training programs.
• Company-paid parental leave.
• Company-paid life insurance.
• Short-term and long-term disability.
• Paid holidays.
• Health and wellness program.
• Volunteer time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed