BRANCH OPS MGR II

Pinnacle Bank/Bank of Colorado•Grand Junction, TN
•$68,000 - $90,000•Onsite

About The Position

The Branch Operations Manager II oversees day-to-day branch operations and serves as the site manager. This role supervises branch personnel, helps ensure banking policies and procedures are followed, and supports the branch in meeting its goals and budget. The position is based in Grand Junction, Colorado, and is scheduled Monday through Friday with rotating Saturdays. The stated salary range is $68,000–$90,000 per year. The manager may also perform personal banking duties, including advising customers on bank services, opening accounts, and performing teller functions. The role includes promoting bank services and participating in professional and personal activities in the community. A high school diploma or equivalent is required; four to six years of related banking experience is preferred, along with prior supervisory experience. Benefits for employees working at least 35 hours per week include paid holidays and leave, insurance plans, health savings and spending accounts, a 401(k) plan with employer contributions and profit sharing, group life insurance, long-term disability insurance, and an employee assistance program. Benefits are modified for employees working fewer than 35 hours per week.

Requirements

  • High school graduate or equivalent.
  • Prior supervisory experience.
  • Full knowledge of banking products offered and initiative to stay current on changes.
  • Basic knowledge of applicable banking regulations and bank policies and procedures.
  • Knowledge and expertise in deposit account products and services and bank operations.
  • Work experience demonstrating the ability to supervise a department effectively.
  • Professional and courteous communication with clients and coworkers.
  • Ability to maintain a high level of confidentiality.
  • Ability to train employees.
  • Ability to ensure efficiency, accuracy, and appropriate customer service.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Ability to function as a team player.

Nice To Haves

  • Four to six years of related banking experience.
  • Skill in operating computer terminals, printers, a back-counter capture machine, a coin machine, and a copier.
  • Skills in supervision.

Responsibilities

  • Oversee branch operations and ensure bank policies and procedures are followed.
  • Supervise branch employees and assign work to support branch goals, fee income, budget, quality, and customer service.
  • Schedule staff, conduct performance reviews, recommend salary actions, and provide employee training.
  • Promote bank services and participate in professional and personal activities within the community.
  • Perform personal banking duties as needed, including advising customers on services, opening accounts, and teller functions.
  • Handle customer service duties such as answering telephone inquiries, closing accounts, and ordering checks.
  • Ensure the branch complies with bank policies and guidelines.
  • Review reports, the audit board, and non-sufficient funds (NSF) items.
  • Assist with budget preparation.
  • Maintain regular and reliable attendance.
  • Perform other assigned duties and projects.

Benefits

  • 8 paid holidays for employees working at least 35 hours per week.
  • 17 PTO days each year during the first five years of employment, after completing the 90-day introductory period to begin accruing PTO.
  • 16 hours of paid sick time upon hire.
  • Health, dental, prescription drug card, vision, and voluntary life insurance plans.
  • Health savings account with employer contributions.
  • Flexible medical and dependent care spending plans.
  • 401(k) plan after 3 months and the start of the next quarter, with employer contributions and profit sharing.
  • $50,000 group term life insurance.
  • Long-term disability insurance.
  • Employee assistance program.
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