Branch Market Manager

Kirby Risk•Fort Wayne, IN

About The Position

The Branch Market Manager for the Fort Wayne territory provides leadership for the branch while driving sales growth, operational excellence, employee development, and customer satisfaction. The role combines employee development, operational management, and business growth, with responsibility for branch performance, customer satisfaction, and profitability. The manager collaborates with sales teams, regional leadership, corporate departments, and field teams, and helps drive continuous improvement and future business growth.

Requirements

5–7 years of management, business operations, sales leadership, or related experience.
Some college coursework in Business Management or a related field, or an equivalent combination of education and experience.
Demonstrated ability to lead, motivate, and develop experienced employees.
Strong conflict resolution, coaching, and employee development skills.
Experience managing budgets, operational performance, and business results.
Ability to quickly learn new concepts and apply them effectively in a changing business environment.
Strong communication, decision-making, and organizational skills.
Proficiency with Microsoft Office applications and CRM platforms.
Must have legal status enabling work in the U.S.; the company cannot obtain sponsorship.
Candidates must meet the minimum qualifications.

Nice To Haves

Experience in electrical distribution, supply chain, wholesale distribution, or related industries is preferred.
Product knowledge and supply and distribution experience are a plus.

Responsibilities

Provide leadership and direction for the Fort Wayne territory.
Partner with Regional Sales Managers and Account Managers to develop sales strategies, budgets, and annual business objectives.
Drive branch profitability by monitoring performance metrics, managing expenses, and identifying growth opportunities.
Hire, train, coach, mentor, and develop employees to maximize individual and team performance.
Foster a positive, accountable workplace culture built on teamwork, communication, and continuous improvement.
Ensure consistent application of company policies, procedures, and human resources practices.
Review and resolve complex customer concerns while supporting long-term customer relationships.
Lead regular branch meetings to communicate goals, expectations, and business performance.
Delegate responsibilities effectively while maintaining accountability for operational results.
Work closely with corporate departments and field teams to support company initiatives and branch success.
Represent Kirby Risk professionally in interactions with customers, employees, suppliers, and business partners.