Branch Manager, Central PA Market

JPMorgan Chase & Co. • Harrisburg, PA

4d • Onsite

About The Position

As a Branch Manager at Chase, you lead and manage all aspects of a branch, including growing deposits and investments, overseeing operations, and coaching the team. You create a welcoming environment that prioritizes employees and clients, deliver attentive service, represent Chase’s brand and culture, and provide access to banking solutions and financial technology. You also collaborate with specialists to address clients’ financial needs and build lasting client relationships.

The position requires successful completion of the Branch Manager Training Program before placement. Travel may be required for in-person training and meetings, including out-of-state travel. The role is subject to Dodd-Frank and SAFE Act requirements, including review of relevant background and financial information and NMLS registration or update upon employment, with continued employment contingent on compliance.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement.
• Meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements, including JPMC review of relevant background and financial information.
• Comply with SAFE Act requirements, including NMLS registration or update after starting and timely annual renewal and required updates.
• Demonstrated ability to create exceptional client experiences and foster an engaging branch culture.
• Proven leadership ability, including coaching and empowering employees.
• Ability to organize and manage competing priorities and develop plans for branch growth.
• Strong decision-making skills in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment and adherence to policies.
• Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Set a clear vision for the branch team and model Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
• Understand and meet client needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and recognition of successes.
• Promote ongoing team learning and development.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting clients and the company, and following policies and procedures.
• Deliver attentive, friendly service and create a welcoming branch environment.
• Manage branch operations and connect clients and employees with banking solutions and financial technology.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED