Branch Manager North Central PA District

Wells Fargo•Exeter, PA

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career in its National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, fosters an engaged and accountable culture, and balances growth objectives with operational risk management to protect customers, employees, and the company. New leaders participate in the Branch Manager Readiness Program, which provides hands-on experience, guidance, mentorship, job shadowing, and practical learning in branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch assignment depends on business need and availability at placement. During training, the role is an interim, nonexempt position. Employees already serving as Wells Fargo Branch Managers do not need to complete the program. The role requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% during the first six months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding credit score, and additional ongoing screening may apply.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Demonstrated success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing and educating customers about technology and communicating the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, establish clear expectations, and hire, retain, coach, and manage the performance of a high-performing team.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, and hold the team accountable for behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to deliver coordinated customer experiences and deepen relationships.
Educate customers about available digital options and demonstrate how to use them.
Use reporting and employee observations to assess strengths and opportunities, develop action plans, improve performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Meet applicable risk and compliance responsibilities, including monitoring, escalation, and remediation of issues.