Branch Manager North Central PA District

Wells Fargo Bank•Allentown, PA

About The Position

Wells Fargo is seeking accomplished, people-focused leaders for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments. The role leads, coaches, and develops a team to improve banker productivity and execute consistently, while fostering an engaged and accountable culture focused on identifying customer needs and recommending Wells Fargo solutions. The Branch Manager balances growth objectives with operational risk management to protect customers, employees, and the company. Onboarding begins with the Branch Manager Readiness Program, which offers a structured transition through guidance, mentorship, job shadowing, and practical learning in day-to-day branch operations. Successful completion is required to transition into a Branch Manager position. Branch assignment depends on business need and branch availability at the time of placement. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program.

Requirements

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
2+ years of leadership experience.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports, fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building strong customer, internal partner, and community relationships.
Ability to lead teams in influencing and educating customers about technology and digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership, set clear expectations, and build and retain a high-performing team through targeted performance coaching.
Lead the branch team in identifying customer financial needs and providing tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to develop team capability, confidence, productivity, and accountability.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to coordinate customer service and deepen relationships.
Educate customers about available digital banking options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, then take action to improve performance and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling protective behaviors.