Branch Manager - Framingham, MA (Bilingual Spanish Preferred)

JPMorganChase • Framingham, MA

5d • Onsite

About The Position

As a Branch Manager at Chase, you lead all aspects of a branch, including growing deposits and investments, managing operations, and coaching the team. You create a welcoming environment for clients and employees, deliver attentive service, represent Chase’s brand and culture, and provide access to banking solutions and financial technology. You also collaborate with experts to support clients’ specialized financial needs.

The position requires successful completion of the Branch Manager Training Program before placement. Travel may be required for in-person training and meetings, including out-of-state travel. The role is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment depends on meeting the applicable qualification, registration, renewal, and update requirements.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement.
• Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act NMLS registration, renewal, and update requirements.
• An employment offer is contingent on review of criminal conviction history, credit report, NMLS information, and other relevant information; a felony conviction within the last seven years disqualifies candidates.

Nice To Haves

• College degree or military equivalent.
• Spanish bilingual ability is preferred.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for growing deposits and investments and delivering branch goals.
• Understand and meet client needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing team learning and development.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect clients and the company, and follow policies and procedures.
• Connect, educate, and influence team members, partners, and clients in using technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED