Branch Manager - Framingham, MA (Bilingual Spanish Preferred)

JPMorgan Chase & Co. • Framingham, MA

5d • $38 - $54 • Onsite

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. The role also involves building relationships with local businesses and engaging with the community.

Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act requirements and requires NMLS registration under the SAFE Act. Continued employment depends on meeting applicable registration and compliance requirements.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement.
• NMLS registration under the SAFE Act and compliance with applicable Dodd-Frank/Truth in Lending Act requirements.
• Employment offer is contingent on review of criminal conviction history, credit report, NMLS information, and other relevant information; a felony conviction within the last seven years disqualifies candidates.
• Demonstrated leadership, coaching, and employee-empowerment skills.
• Ability to organize and manage competing priorities in a fast-paced, changing environment and make sound decisions.
• Experience maintaining a strong risk and control environment and adhering to policies.
• Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

• College degree or military equivalent.
• Bilingual Spanish preferred.

Responsibilities

• Lead and motivate the branch team by communicating a clear vision and embodying the company’s values.
• Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing team learning and development.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment and integrity, and follow policies and procedures.
• Deliver attentive service and create a welcoming branch environment.
• Represent the Chase brand and culture while providing banking solutions and financial technology.
• Collaborate with experts to support clients’ specialized financial needs.
• Complete the Branch Manager Training Program before placement.
• Travel as required for in-person training and meetings.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Commission-based pay and/or discretionary incentive compensation for eligible roles, potentially paid as cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED