Branch Manager

World Finance•Sulphur Springs, TX

5d•$39,500 - $42,000•Onsite

About The Position

The Branch Manager is responsible for driving branch growth, portfolio performance, and profitability through loan production, tax preparation growth, customer retention, and delinquency management in a performance-driven environment. The role generates new business through customer outreach, referrals, and community engagement; evaluates and approves lending decisions; oversees collections; and ensures compliance with company policies and regulatory requirements. The Branch Manager also recruits, develops, and leads a high-performing team while maintaining efficient branch operations and strong customer relationships. Compensation is $39,500 to $42,000, based on experience and location, plus performance-based bonus opportunities. Total compensation may increase based on branch growth, portfolio performance, tax production, and business results. World Finance offers career advancement opportunities, a promote-from-within culture, performance-based earnings, benefits, retirement and time off, community involvement, and predictable schedules with a focus on work-life balance. Benefits include major medical, dental, vision, life insurance, long-term disability, free mental health support, a 401(k) with company match, paid holidays, vacation time, and paid volunteer time. World Finance has been recognized as a Top Workplace USA for six consecutive years and a Newsweek Most Trustworthy Company. Since 1962, the company has helped customers meet financial needs through personal loans, tax services, and credit-building solutions. It operates over 1,000 branches across 16 states.

Requirements

High school diploma or equivalent.
Valid driver's license, reliable transportation, and current insurance.
Ability to obtain required insurance licensing.
At least one year of management experience or successful completion of a management training program.
Experience achieving sales, portfolio growth, or profitability goals.
Experience making lending, collection, or customer account decisions.
Experience managing delinquency, collections, or portfolio performance.
Experience managing branch, store, or business operations.
Experience leading and developing employees.
Proven ability to generate business through community involvement, networking, customer referrals, and outbound calling activity.
Comfort working in a performance-driven environment that includes customer outreach, collections, and sales activities.
Ability to attend in person regularly during scheduled work hours and communicate clearly and professionally with customers and coworkers in person, by phone, and electronically.
Ability to perform computer work, handle documents, and manage shifting priorities and deadlines.
Ability to perform occasional light lifting, pushing, or pulling of office materials, generally up to 30 pounds.

Nice To Haves

Experience leading a team, growing a customer portfolio, managing delinquency, making lending or credit decisions, generating new business, and achieving sales and profitability goals in consumer finance, banking, retail banking, lending, credit, insurance, tax preparation, or similar financial services environments.

Responsibilities

Meet branch goals for loan growth, tax preparation production, profitability, portfolio performance, and delinquency.
Grow the branch through customer outreach, outbound calling, referrals, community engagement, networking, and promotion of branch products and services.
Review, approve, and close loans within company guidelines.
Manage delinquency and collection efforts to maintain portfolio performance and minimize losses.
Lead, train, coach, and develop branch employees while holding them accountable for performance expectations.
Oversee branch operations and ensure compliance with company policies and applicable laws.
Handle escalated customer concerns and make sound business decisions that support branch success.
Perform required bank runs independently, including transporting deposits, without relying on non-employees for transportation.