Branch Manager

Missouri Title Loans•Cape Girardeau, MO

14h

About The Position

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development. The role leads a small team, drives daily execution, and ensures results are consistently met. The Branch Manager coaches team members, holds coworkers accountable, and handles customer conversations related to payments when needed. The role operates in a structured, metric-driven, fast-paced environment and requires managing multiple priorities, maintaining organization in daily operations, addressing performance directly, and taking ownership of results. The position has a 40-hour work week, with branch hours Monday through Friday from 10 a.m. to 6 p.m. and Saturday from 9 a.m. to 1 p.m.; Sundays are off. Compensation is $15.95–$16.70 per hour, with monthly bonus potential.

Requirements

High school diploma or equivalent.
Ability to work scheduled hours, including Saturdays.
Valid driver’s license and reliable transportation.
Successful completion of pre-employment screening.
Comfort leading a team and being accountable for results.
Comfort holding coworkers to clear expectations and addressing performance directly.
Comfort having direct conversations with customers about payments.
Ability to operate in a structured, metric-driven environment and manage multiple priorities in a fast-paced setting.

Responsibilities

Lead a small team and take accountability for branch results.
Drive daily execution and ensure results are consistently met across sales, collections, and team development.
Coach and develop team members to improve performance.
Hold coworkers accountable to clear expectations and follow up consistently.
Address performance issues quickly and directly.
Handle customer conversations related to payments when needed.
Maintain structure and organization in daily operations.
Take ownership of results and drive improvement.
Work scheduled hours, including Saturdays.