Branch Manager

Attain Finance•Northport, AL

11h•$52,000 - $79,000•Onsite

About The Position

Heights Finance, a member of the Attain Finance family, is hiring a Branch Manager to lead branch operations and deliver exceptional service to new and existing customers seeking consumer financial services. The role is responsible for driving branch growth, overseeing loan processes, addressing delinquency, managing branch operations, and developing team members. The Branch Manager sets the standard for customer service and sales, builds long-term customer relationships, and supports a positive, collaborative team culture. The position is based at 1702 McFarland Blvd., Northport, AL 35476. It is full-time, generally Monday through Friday, 8:30 a.m. to 5:30 p.m., with evenings and weekends based on business needs or peak seasons. The base salary range is $52,000–$79,000. Full-time employees are eligible for benefits starting on day one, including paid time off, medical, dental, vision, and other voluntary coverages. Employees may participate in the company 401(k) program with a company match beginning 30 days after hire, on the first of the month. Additional perks include an Employee Assistance Program, Emergency Relief Fund, Attain4All, tuition reimbursement, leadership development programs, and potential earnings through the Monthly Bonus Program.

Requirements

1–2 years of leadership or management experience, with demonstrated ability to influence and lead others.
High school diploma or equivalent.
Ability to make a positive difference in the community by assisting others through customer service, project management, or team support.
Commitment to career advancement, taking on new challenges, and continuous learning.
Experience guiding clients or stakeholders through processes and providing support and advice.
Ability to support the growth of team members and contribute to a collaborative and inclusive environment.

Nice To Haves

An associate or bachelor's degree.
1–2 years of experience in consumer finance, lending, or banking.

Responsibilities

Implement marketing plans, build business relationships, and manage daily operations to meet branch goals.
Oversee new and refinanced loans, ensuring compliance and providing outstanding customer service.
Proactively manage delinquent accounts with urgency.
Set the standard for customer service and sales, and address customer concerns professionally.
Coach, mentor, and develop team members; lead by example and foster customer-service excellence and strong relationships.
Conduct performance evaluations and provide feedback.
Partner with Talent Acquisition on recruitment efforts.
Manage scheduling, payroll, and expenses to support efficient branch operations.

Benefits

Paid time off.
Medical insurance.
Dental insurance.
Vision insurance.
Other voluntary coverages.
401(k) program with company match, available 30 days post-hire starting on the first of the month.
Employee Assistance Program.
Emergency Relief Fund.
Attain4All.
Tuition reimbursement.
Leadership Development Programs.
Potential to earn through the Monthly Bonus Program.