About The Position

As a Branch Manager at Chase, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will deliver attentive, welcoming service to clients and employees, represent the Chase brand and culture, provide access to banking solutions and financial technology, and collaborate with specialists to support clients’ financial needs. The role also involves completing the Branch Manager Training Program before placement and traveling as required for in-person training and meetings, which may include out-of-state travel. This position is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment is contingent on compliance with those requirements, including registration after starting and completion of required renewals and updates. The position is also subject to Section 19 of the Federal Deposit Insurance Act.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Complete required NMLS registration or update an existing registration and comply with SAFE Act requirements, including annual renewal and required updates.
  • Meet Dodd Frank/Truth in Lending Act Loan Originator qualification requirements; any felony conviction within the last seven years disqualifies applicants from consideration.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Set a clear vision for the branch team and embody the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for achieving branch goals and growing deposits and investments.
  • Understand and meet client needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Encourage continued learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
  • Complete the Branch Manager Training Program before placement as a Branch Manager.
  • Travel as required for in-person training and meetings.
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