Branch Manager Allentown Eastern-Lehigh District

Wells Fargo•Hellertown, PA

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career in the National Branch Network. The Branch Manager serves as the branch sales leader, responsible for acquiring, deepening, and retaining customer relationships to grow primary checking, deposits, lending, credit cards, and investments. The role leads and develops a team, builds an engaged and accountable culture, and balances growth objectives with operational risk management to protect customers, employees, and the company. New participants begin in the Branch Manager Readiness Program, which offers mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required before transition to a Branch Manager position. Branch assignment depends on business needs and availability. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays and travel within the assigned geography up to 50% of the time during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards concerning financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. Visa sponsorship is not available.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first six months, before or until placement in a specific branch, depending on location.
SAFE registration is required at employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo standards related to financial responsibility, character, fitness, and criminal background.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and achieve measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes and talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing and educating customers about technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, establish clear expectations, and build and retain a high-performing team through targeted coaching and performance management.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch routines, observation, feedback, and follow-up to develop employee capability, confidence, and productivity, while holding the team accountable for behaviors and results.
Partner with Wealth & Investment Management, Business Banking, and Home Lending to deliver coordinated customer experiences and deepen relationships.
Educate customers about available digital options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, improve team performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Execute applicable risk programs and Wells Fargo policies, escalate and remediate issues, and make sound risk decisions.