Branch Manager Allentown Eastern-Lehigh District

Wells Fargo Bank•Easton, PA

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career within its National Branch Network. The Branch Manager serves as the branch sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads and develops a team, builds an engaged and accountable culture, and balances business growth with strong operational risk management. New leaders participate in the Branch Manager Readiness Program, which provides mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required to transition into a Branch Manager position. Branch assignment depends on business needs and branch availability. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program. The position requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, before or until placement in a specific branch, depending on location. SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies concerning financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, and additional ongoing screening may apply. Visa sponsorship is not available.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel up to 50% within the assigned geography during the first six months, before or until placement in a specific branch, depending on location.
SAFE registration required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies related to financial responsibility, character, fitness, and criminal background.
Visa sponsorship is not available.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and carry out action plans to achieve business objectives.
Independent judgment and critical thinking to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building strong relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing and educating customers about technology and digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership, set clear expectations, and build and retain a high-performing team through targeted performance coaching.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Coach employees through observation, feedback, and follow-up to build capability, confidence, and productivity, and hold the team accountable for expected behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending teams to provide coordinated customer service and deepen relationships.
Help customers use available digital banking options through education and demonstrations.
Use reporting and employee observations to identify strengths and opportunities, then take action to improve performance and expand primary bank relationships and wallet share.
Balance growth objectives, operational soundness, and talent decisions while managing risk, resolving issues, and modeling protective behaviors.
Manage hiring, development, performance, customer relationships, and risk in support of sales, service, and operational excellence.