Branch Manager Canyons District

Wells Fargo•Highland, UT

5d•Onsite

About The Position

Wells Fargo is hiring a Branch Manager (SAFE) for its National Branch Network within Consumer Banking and Lending. The Branch Manager leads, manages, and develops a diverse team of direct and indirect reports, fostering engagement, commitment, and accountability for business outcomes. The role leads a defined customer engagement process, coaches behaviors that enhance customer experience and grow the business, and maintains operational excellence. This includes executing policies and procedures in alignment with regulations, audit and escalation procedures, and managing branch people and financial resources. The position involves customer contact and may include offering or negotiating terms for, or taking applications for, dwelling-secured transactions. Employment requires SAFE registration and compliance with applicable mortgage loan originator requirements. Continued employment is contingent on meeting relevant regulatory requirements, including acceptable background screening. This position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination.
At least 2 years of leadership experience.
Ability to work a schedule that may include most Saturdays.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the employment start date.
Loan Originator positions must meet Consumer Financial Protection Bureau qualification requirements and Wells Fargo policies, including applicable financial responsibility, character, general financial fitness, and criminal background standards.
Successful candidates must meet ongoing regulatory requirements, including additional screening if necessary.

Nice To Haves

Management experience, including hiring, coaching, and developing direct reports.
Ability to build and inspire a team where adaptability, collaboration, and performance accountability are critical.
Ability to analyze performance, identify strengths and opportunities, and execute plans that empower employees to achieve business objectives.
Independent judgment and critical thinking to manage time, prioritize, and delegate in a complex, fast-paced environment.
Experience coaching across customer segments, including affluent, high-net-worth, and small-business customers.
Experience building and maintaining effective relationships with customers, internal partners, and the community.
Experience identifying complex financial needs through questions and providing relevant options to customers.
Ability to lead a team in influencing, educating, and connecting customers to technology and digital banking.
Knowledge of banking laws and regulations, compliance controls, risk management, and loss prevention.
Ability to interact with integrity and professionalism with customers and employees.
Relevant military experience, including experience with military protocol and instructions, evaluations, leadership reporting, personnel benefits, personnel orders or transitions, readiness operations, human resources, or recruiting.

Responsibilities

Coach, develop, and build a high-performing team to execute business strategies, achieve results, and grow the business.
Coach bankers to understand customer needs, build relationships, and help customers succeed financially.
Resolve low- to moderately complex issues involving customer and employee experience, risk, and team or business growth.
Identify ways to make banking easier through customer education and demonstrations of digital options.
Lead the branch and collaborate with stakeholders, peers, and internal partners to deliver a customer-centric experience.
Mentor and guide the development of direct reports and assist with hiring.
Execute applicable policies and procedures, including regulatory, audit, escalation, risk, and compliance requirements.
Manage allocation of branch people and financial resources.