Branch Manager The Heights District

Wells Fargo•Millbrae, CA

7d•$38 - $67•Onsite

About The Position

Wells Fargo is hiring experienced, people-focused leaders for a Branch Manager career in its National Branch Network. The Branch Manager serves as the branch sales leader, responsible for acquiring, deepening, and retaining customer relationships and driving growth in primary checking, deposits, lending, credit cards, and investments through disciplined execution, coaching, and performance management. The role leads and develops a team, fosters an engaged and accountable culture, helps identify customers’ financial needs, and recommends Wells Fargo solutions while balancing growth with operational risk management. New leaders begin with the Branch Manager Readiness Program, which provides guidance, mentorship, job shadowing, and practical learning in day-to-day branch operations. Successful completion is required before transitioning into a Branch Manager position. Branch placement depends on business needs and availability. During training, the role is an interim, nonexempt position. Employees already serving as Wells Fargo Branch Managers do not need to complete the program. The position may be assigned to one of the listed branches in the San Francisco, San Mateo, Daly City, Millbrae, San Bruno, or Pacifica areas, subject to availability. It requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, depending on location. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship. Base pay is $37.50–$67.31; employees may also be eligible for incentive opportunities.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first 6 months, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo standards related to financial responsibility, character, fitness, and criminal background.
This position is not eligible for visa sponsorship.

Nice To Haves

Proven ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments by identifying complex financial needs and building strong customer, internal partner, and community relationships.
Ability to lead teams in influencing and educating customers about technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, set clear expectations, and hire, coach, develop, and retain a high-performing team through targeted performance management.
Lead the branch in identifying customer financial needs and providing tailored consumer and business solutions that support customer value and business outcomes.
Use branch routines, observation, feedback, and follow-up to build employee capability, confidence, and productivity, while holding the team accountable for expected behaviors and outcomes.
Partner with internal sales teams in Wealth & Investment Management, Business Banking, and Home Lending to coordinate customer service and deepen relationships.
Educate customers about available digital banking options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities, develop and execute performance improvements, and grow primary bank relationships and wallet share.
Balance growth objectives, operational soundness, and talent decisions; manage risk, resolve issues, and model behaviors that protect customers, employees, and the company.
Meet applicable risk and compliance obligations, follow Wells Fargo policies and procedures, and escalate and remediate issues appropriately.