Branch Manager The Heights District

Wells Fargo Bank•Springfield, CA

6d•Onsite

About The Position

Wells Fargo is seeking experienced, people-focused leaders for a Branch Manager career in the National Branch Network. The Branch Manager serves as the branch’s sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads, coaches, and develops a team to improve banker productivity and deliver customer-focused solutions, while balancing growth with operational risk management. New leaders participate in the Branch Manager Readiness Program, which offers mentorship, job shadowing, practical learning, and hands-on experience with branch operations. Successful completion is required before transitioning into a Branch Manager position, except for employees already serving as Wells Fargo Branch Managers. During training, the position is an interim, nonexempt role. Branch assignment depends on business needs and availability at placement. The position may be assigned to one of the listed branches in San Francisco, South San Francisco, Millbrae, San Bruno, Daly City, or Pacifica, subject to timing and resource needs. The role requires a schedule that includes Saturdays and may require travel within the assigned geography up to 50% of the time during the first six months and before or until placement in a specific branch. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. The position is not eligible for visa sponsorship.

Requirements

5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
2+ years of leadership experience.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, and ownership of performance, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical-thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building strong customer, internal partner, and community relationships.
Ability to lead teams in influencing and educating customers about technology and communicating the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership, establish clear expectations, and manage performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to build team capability, confidence, and productivity, holding employees accountable to expected behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to coordinate customer experiences and deepen relationships.
Identify opportunities to make banking easier through customer education and demonstrations of digital options.
Use reporting and employee observations to assess strengths and opportunities, improve team performance, and expand primary bank relationships and wallet share.
Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling behaviors that protect customers, employees, and the company.