Branch Manager - Pacific Highlands Ranch - San Diego, CA

JPMorganChase•San Diego, CA
•Onsite

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will represent the Chase brand and culture by delivering attentive, friendly service and creating a welcoming environment for clients and employees. You will provide banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. You will complete the Branch Manager Training Program before being considered for placement as a Branch Manager. The role requires travel as needed for in-person training and meetings, which may include out-of-state travel. This position is subject to Section 19 of the Federal Deposit Insurance Act and to Dodd-Frank/Truth in Lending Act requirements for Loan Originators. It also requires NMLS registration under the SAFE Act, with continued employment contingent on compliance, registration, annual renewal, and required updates. Employment offers are contingent on the described background and eligibility reviews.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
  • NMLS registration under the SAFE Act and ongoing compliance with registration, renewal, and update requirements.
  • Employment is contingent on the criminal conviction-history and other eligibility reviews described in the posting; a felony conviction within the last seven years disqualifies applicants.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and modeling the company’s Service, Heart, Curiosity, Courage, and Excellence values.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and meeting branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.
  • Connect, influence, and educate the team, partners, and clients on technology.
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