Branch Manager for Inner-Loop Houston

Wells Fargo•Houston, TX

3d•Onsite

About The Position

Wells Fargo is hiring an experienced, people-focused leader for a Branch Manager career in its National Branch Network. The Branch Manager serves as the branch’s sales leader, responsible for acquiring, deepening, and retaining customer relationships to grow primary checking, deposits, lending, credit cards, and investments. The role leads and develops a team, builds an engaged and accountable culture, and balances business growth with operational risk management. Onboarding begins with the Branch Manager Readiness Program, which provides mentorship, job shadowing, hands-on experience, and practical learning in branch operations. Successful completion is required before transition into a Branch Manager position. Branch placement depends on business needs and availability. During training, the position is an interim, nonexempt role. Current Wells Fargo Branch Managers are not required to complete the program. The role also requires SAFE registration at employment; Wells Fargo initiates the registration process after the start date. Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards for financial responsibility, character, fitness, and background screening. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
Ability to work a schedule that includes Saturdays.
Ability to travel within the assigned geography up to 50% of the time during the first 6 months and before or until placement in a specific branch, depending on location.
SAFE registration is required at the time of employment; Wells Fargo initiates the process after the start date.
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including financial responsibility, character, fitness, and criminal background standards.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Demonstrated ability to lead a customer-focused sales culture and achieve measurable growth through coaching, accountability, disciplined execution, and ownership of performance, talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention.

Responsibilities

Provide inclusive leadership, set clear expectations, and coach and manage team performance to deliver sales, service, and operational excellence.
Lead the branch team in identifying customers’ financial needs and recommending tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to develop team capability, confidence, and productivity and ensure accountability for expected behaviors and outcomes.
Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners to coordinate customer service and deepen relationships.
Educate customers about digital banking options and demonstrate how to use them.
Use reporting and employee observations to identify team strengths and opportunities, then take action to improve performance, primary bank relationships, and wallet share.
Balance growth, operational soundness, and talent decisions; manage risk and resolve issues while protecting customers, employees, and the company.
Follow applicable risk and compliance programs, policies, procedures, escalation, and remediation requirements.