Branch Manager

OneMain Financial • Vicksburg, MS

10d • Onsite

About The Position

At OneMain, Branch Managers lead teams in delivering exceptional customer service while fostering a supportive, collaborative environment. They build a customer-focused branch, present lending options, motivate employees to meet branch goals, and help team members contribute to the community and achieve their goals.

The Branch Manager oversees training on branch operations, compliance, and collections; provides real-time coaching and actionable feedback; manages collection activities; and works with customers with overdue accounts to develop mutually beneficial solutions. The role includes attracting and developing diverse talent, inspiring strong performance while ensuring compliance with policies and regulations, resolving issues strategically, and collaborating with peers and management while pursuing professional growth.

This is an onsite position with a Monday–Friday schedule during standard business hours. Occasional extended hours and possible Saturday shifts may be required. The position offers an annual salary plus incentives and opportunities for career advancement through training programs.

Requirements

• High school diploma or GED.
• Leadership experience coaching and leading a team.
• Proven experience meeting sales goals.
• Ability to obtain insurance licensing within six months of the start date where required.

Nice To Haves

• College degree or experience with underwriting, credit decision-making, or related financial industry experience.

Responsibilities

• Build a customer-focused environment, ensure all lending options are presented, and model excellence in service.
• Conduct engaging meetings that motivate and align the team with branch goals.
• Manage training on branch operations, compliance, and collections, and provide real-time coaching.
• Oversee collection activities, consult with customers on overdue accounts, and develop mutually beneficial solutions.
• Attract and cultivate high-quality, diverse talent to build a strong team aligned with OneMain values and goals.
• Provide actionable feedback to support team members’ growth and promote continuous improvement.
• Inspire high performance while ensuring adherence to policies and regulations.
• Prioritize and resolve issues efficiently, using strategic thinking to adapt to challenges.
• Work closely with peers and management, remain open to feedback, and seek professional growth.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• 15 days of vacation per year, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• 11 paid holidays, including four floating holidays, prorated based on start date.
• Three days of paid volunteer time per year, prorated based on start date.
• Annual salary plus incentives.
• Training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED