Branch Manager

F.N.B. Corporation•Grove City, PA

10d•Onsite

About The Position

The Branch Manager is primarily responsible for the overall sales and operations management of the branch and serves as its directing sales manager. The role focuses on originating and expanding new-to-bank customer relationships and coaching the branch team to achieve performance goals. The manager oversees daily branch activities, market and business development, loan requests, account solicitation, branch staff, and facilities while adhering to FNB policies, procedures, strategies, and Core Values. The manager is accountable for branch operational integrity and for compliance with audit, security, operational, regulatory, and risk-management requirements. The position may require overnight travel for training, particularly during onboarding. A Nationwide Mortgage Licensing System and Registry identifier is preferred but will be required.

Requirements

High school diploma or GED.
At least 3 years of job-related experience.
Excellent management skills.
Excellent written and verbal communication skills.
Excellent organizational, analytical, and interpersonal skills.
Excellent customer service skills.
Ability to use a personal computer and job-related software.
MS Word at a basic level.
MS Excel at an intermediate level.
MS PowerPoint at a basic level.
Nationwide Mortgage Licensing System and Registry identifier; preferred but required.
Legally authorized to work in the United States; employment-based visa sponsorship is not provided.

Nice To Haves

Bachelor of Arts or Bachelor of Science degree preferred.
Experience in a related position.
Knowledge of banking audit policies and procedures preferred.
Nationwide Mortgage Licensing System and Registry identifier is preferred, though it will be required.

Responsibilities

Generate high-value customer relationships through sales leads and outbound calling; acquire new customers and retain and expand existing relationships.
Participate actively in the community, execute and coach sales strategies to achieve financial goals, and incorporate FNB digital products and services into customer interactions.
Use FNB-approved branch technology to enter and maintain accurate data for referrals, customers, and applicants; ensure completion and lifecycle management of new and existing relationships under consumer bank standards.
Manage and coach the branch team and facility to meet FNB standards.
Conduct daily sales meetings, perform HR responsibilities, participate in ongoing education, and lead sales camps as directed by the Market Manager.
Ensure the branch meets quality standards by directing and coaching the branch team.
Maintain branch operational integrity and ensure adherence to audit, compliance, security, and operational requirements.
Assign operational responsibilities and perform operational duties as needed under established policies and procedures.
Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring risks encountered in daily work.
Perform other related duties and projects as assigned.