Branch Manager (Jersey City)

SIXT USA • Jersey City, NJ

1d

About The Position

The Branch Manager at SIXT leads branch operations and teams to deliver top-quality customer service and drive sales success. The role oversees budgets, sales, market penetration, revenue, and profitability across multiple branches, while managing the vehicle fleet and delegating operational tasks to maintain efficient workflows. The manager develops and recruits team members, handles customer complaints, and works with regional managers to improve processes. The position offers a yearly salary of at least $72,000–$77,000 plus a $37,500 bonus, along with a company car and development opportunities.

Requirements

• Bachelor’s degree and at least 2 (junior) or 3 (senior) years of experience in sales and customer service, plus 2 years in a supervisory role; alternatively, 5 years of work experience without a degree, including 2 years as a manager in car rental, or relevant experience.
• Good supervisory skills and strong communication skills.
• Exceptional interpersonal and relationship-building abilities.
• Highly organized with excellent customer service skills.
• Authorized to work in the United States without requiring company sponsorship now or in the future.
• At least 18 years old.
• Valid driver’s license with a clean record.
• Able to work day/evening shifts.

Nice To Haves

• Ability to communicate in other languages.

Responsibilities

• Oversee budgets, sales, and market penetration across multiple branches, and increase revenue and profitability.
• Lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings.
• Recruit team members in collaboration with the Talent team and coach other managers in recruitment.
• Manage the vehicle fleet and operational tasks, including health and safety, corporate CI, and defleets; delegate tasks to ensure efficient workflows.
• Promote a premium customer service culture, handle complaints, and collaborate with regional managers to optimize processes.

Benefits

• Medical, dental, and vision coverage.
• Life insurance, critical illness coverage, and hospital indemnity coverage.
• Pet insurance.
• 401(k).
• Access to Claude by Anthropic and SIXTgpt from day one.
• Company car, laptop, and phone.
• Paid time off and sick leave.
• Performance-based branch bonus plan.
• Uniform with weekly dry cleaning at no cost.
• Employee rental rates, family rental options, and employee discounts.
• Development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager