Branch Manager

World Finance•Longview, TX

5d•$39,500 - $42,000•Onsite

About The Position

The Branch Manager drives branch growth, portfolio performance, and profitability through loan production, tax preparation growth, customer retention, and delinquency management in a performance-driven environment. The role generates new business through customer outreach, referrals, and community engagement; evaluates and approves lending decisions; oversees collections; and ensures compliance with company policies and applicable regulations. The Branch Manager also recruits, develops, and leads a high-performing team while maintaining efficient branch operations and strong customer relationships. Compensation is $39,500 to $42,000, based on experience and location, with performance-based bonus opportunities. Total compensation can increase based on branch growth, portfolio performance, tax production, and business results. World Finance describes career advancement opportunities, a promote-from-within culture, comprehensive benefits, retirement and time off, community involvement, and predictable schedules focused on work-life balance. The company has operated since 1962 and has over 1,000 branches across 16 states, serving customers with personal loans, tax services, and credit-building solutions.

Requirements

High school diploma or equivalent.
Valid driver's license, reliable transportation, and current insurance.
Ability to obtain required insurance licensing.
At least one year of management experience or successful completion of a management training program.
Experience achieving sales, portfolio growth, or profitability goals.
Experience making lending, collection, or customer account decisions.
Experience managing delinquency, collections, or portfolio performance.
Experience managing branch, store, or business operations.
Experience leading and developing employees.
Ability to generate business through community involvement, networking, customer referrals, and outbound calling.
Comfort working in a performance-driven environment that includes customer outreach, collections, and sales activities.
Ability to perform required bank runs independently, including transporting deposits without relying on non-employees for transportation.
Ability to communicate clearly and professionally in person, by phone, and electronically; adapt, collaborate, and multitask in a fast-paced environment.

Nice To Haves

Experience in consumer finance, banking, retail banking, lending, credit, insurance, tax preparation, or similar financial services environments, including team leadership, customer portfolio growth, delinquency management, lending or credit decisions, new business generation, and achievement of sales and profitability goals.

Responsibilities

Meet branch goals for loan growth, tax preparation production, profitability, portfolio performance, and delinquency.
Grow the branch through customer outreach, outbound calling, referrals, community engagement, networking, and promotion of branch products and services.
Review, approve, and close loans within company guidelines.
Manage delinquency and collection efforts to maintain portfolio performance and minimize losses.
Lead, train, coach, and develop branch employees while holding them accountable for performance expectations.
Oversee branch operations and ensure compliance with company policies and applicable laws.
Handle escalated customer concerns and make sound business decisions that support branch success.
Recruit and develop a high-performing team and maintain strong customer relationships.
Perform required bank runs, including independently transporting deposits.
May assist with general office upkeep and travel locally to offsite locations and banks as required.