Branch Manager - Seattle North Market - Lynnwood, WA and Surrounding Areas
About The Position
As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment focused on employees and clients, deliver attentive service and current banking solutions and financial technology, and work with specialists to address clients’ financial needs. The role also involves representing Chase’s brand and culture and building lasting client relationships. Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and requires NMLS registration under the SAFE Act. Continued employment is contingent on compliance with those requirements. The role is based in the Seattle North Market, serving Lynnwood, Washington, and surrounding areas. Chase describes its total rewards package as including base salary and, for eligible roles, possible commission-based pay and/or discretionary incentive compensation. Benefits are based on eligibility.
Requirements
- At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Demonstrated ability to create excellent client and employee experiences and foster a welcoming, engaging branch culture.
- Proven leadership ability, including coaching and empowering employees to achieve results and develop in their roles.
- Ability to organize and manage competing priorities and develop plans for growth and success.
- Ability to thrive in a fast-paced, changing environment and make sound decisions.
- Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policy adherence.
- Ability to influence, educate, and connect teams, partners, and clients with technology.
- Successful completion of the Branch Manager Training Program before placement.
- Ability to travel as required for in-person training and meetings; some travel may be out of state.
- Ability to meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act requirements, including NMLS registration and renewals. A felony conviction within the last seven years disqualifies candidates from consideration.
Nice To Haves
- College degree or military equivalent.
Responsibilities
- Motivate the branch team by sharing a clear vision and embodying the company’s Service, Heart, Curiosity, Courage, and Excellence values.
- Meet branch goals by using the Branch Scorecard to identify strategies for growing deposits and investments.
- Understand and meet clients’ needs to build lasting relationships and trust.
- Build and cultivate a high-performing team through coaching, feedback, and recognition of successes.
- Encourage ongoing learning and development to keep team skills current.
- Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
- Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting the company and clients, and following policies and procedures.
- Complete the Branch Manager Training Program before placement as a Branch Manager.
- Travel as required for in-person training and meetings, including possible out-of-state travel.
- Register with or update registration in the National Mortgage Licensing System and Registry (NMLS), and complete required annual renewals and updates.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Base salary
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
