About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will foster a welcoming environment for clients and employees, represent Chase’s brand and culture, deliver banking solutions and financial technology, and collaborate with specialists to address clients’ financial needs. The role also involves building lasting client relationships, engaging with local businesses and the community, and maintaining a strong risk and control environment. Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act qualification requirements and requires NMLS registration under the SAFE Act.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Successful completion of the Branch Manager Training Program before placement.
  • Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements.
  • Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act, and maintain compliance with registration, renewal, and update requirements.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
  • Understand and meet client needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting clients and the company, and following policies and procedures.

Benefits

  • Comprehensive health care coverage
  • On-site health and wellness centers
  • Retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity
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