About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will deliver attentive, welcoming service to clients and employees, represent Chase’s brand and culture, provide access to banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs. You will complete the Branch Manager Training Program before being considered for placement. The role requires travel as needed for in-person training and meetings, which may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment is contingent on meeting applicable qualification, registration, renewal, and update requirements. An employment offer is also contingent on JPMC’s review of relevant background and financial information; a felony conviction within the last seven years disqualifies applicants.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Leadership experience coaching and empowering employees.
  • Ability to organize and manage competing priorities in a branch environment.
  • Strong decision-making skills and ability to thrive in a fast-paced, changing environment.
  • Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policy adherence.
  • Ability to influence, educate, and connect teams, partners, and clients with technology.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Successful completion of the Branch Manager Training Program before consideration for placement as a Branch Manager.
  • Ability to meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act NMLS registration, renewal, and update requirements.
  • No felony conviction within the last seven years.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Set a clear vision for the branch and embody the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and delivering branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment and integrity, protect the company and clients, and follow policies and procedures.
  • Lead branch operations and coach the team for success.
  • Connect, educate, and influence the team, partners, and clients in their use of technology.
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