The Branch Manager leads and manages all aspects of a Chase branch, including growing deposits and investments, overseeing operations, and coaching the team. The role is responsible for creating a welcoming environment for clients and employees, delivering attentive service and current banking solutions, and connecting clients with specialized financial expertise. The Branch Manager represents Chase’s brand and culture and builds lasting client relationships through hospitality, trust, and a focus on client needs. The manager sets a clear vision for the branch team, develops employees, supports ongoing learning, and builds relationships with local businesses and the community. The role also maintains a strong risk and control environment through sound judgment, integrity, and compliance with policies and procedures. Successful completion of Chase’s Branch Manager Training Program is required before placement as a Branch Manager. Travel may be required for in-person training and meetings, including some out-of-state travel. This role is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment depends on compliance with applicable registration, renewal, and update requirements. The position requires the ability to work branch hours, including weekends and evenings.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED