Branch Manager - Annapolis Bay Ridge - Annapolis MD

JPMorgan Chase & Co.•Annapolis, MD
•$80,000 - $112,000•Onsite

About The Position

The Branch Manager leads and manages all aspects of a Chase branch, including growing deposits and investments, overseeing operations, and coaching the team. The role is responsible for creating a welcoming environment for clients and employees, delivering attentive service and current banking solutions, and connecting clients with specialized financial expertise. The Branch Manager represents Chase’s brand and culture and builds lasting client relationships through hospitality, trust, and a focus on client needs. The manager sets a clear vision for the branch team, develops employees, supports ongoing learning, and builds relationships with local businesses and the community. The role also maintains a strong risk and control environment through sound judgment, integrity, and compliance with policies and procedures. Successful completion of Chase’s Branch Manager Training Program is required before placement as a Branch Manager. Travel may be required for in-person training and meetings, including some out-of-state travel. This role is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment depends on compliance with applicable registration, renewal, and update requirements. The position requires the ability to work branch hours, including weekends and evenings.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Successful completion of the Branch Manager Training Program before placement.
  • Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements.
  • Register with or update registration in the NMLS under the SAFE Act and comply with ongoing registration, annual renewal, and update requirements.
  • Demonstrated ability to create exceptional client experiences and foster an engaging branch culture.
  • Proven leadership skills in coaching and empowering employees.
  • Ability to organize and manage competing priorities while developing plans for branch growth.
  • Strong decision-making skills in a fast-paced, changing environment.
  • Experience maintaining a strong risk and control environment and commitment to operational integrity and policy adherence.
  • Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Motivate the branch team by sharing a clear vision and embodying the company’s culture and values.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and deliver on branch goals.
  • Understand and meet client needs to build lasting relationships and trust.
  • Build a high-performing team through coaching, feedback, and recognition of successes.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting the company and clients, and following policies and procedures.
  • Complete the Branch Manager Training Program before placement as a Branch Manager.
  • Travel as required for in-person training and meetings.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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