About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees and represent Chase’s brand and culture through attentive service and the delivery of banking solutions and financial technology. You will also work with specialists to address clients’ financial needs. The role includes completing the Branch Manager Training Program before placement and traveling as required for in-person training and meetings, which may include out-of-state travel. This position is subject to Dodd-Frank and SAFE Act requirements for Loan Originators, including background and financial-responsibility review and NMLS registration. Continued employment depends on meeting applicable registration, renewal, and update requirements.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Ability to satisfy Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and SAFE Act NMLS registration requirements.
  • Continued employment is contingent on successful NMLS registration after the start date and timely completion of annual renewal and required updates.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Set a clear vision for the branch team and model Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing branch deposits and investments and meeting branch goals.
  • Understand and meet client needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition of successes.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
  • Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting clients and the company, and following policies and procedures.
  • Connect, educate, and influence team members, partners, and clients in the use of technology.
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