Branch Manager Palm Beach Broward/North Broward Fl, Area, Vice President

Citi • Coral Springs, FL

6d • $88,320 - $132,480 • Onsite

About The Position

The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees and growing sales and the client base in coordination with the consumer sales team. The role leads a team to grow sales, build customer loyalty, recommend business strategies or initiatives, and may manage activities by external organizations as well as individuals and sales teams.

The position includes developing sales and business plans, coaching employees, growing customer relationships, supporting portfolio growth, ensuring optimal service and adherence to operational controls, and overseeing branch staffing, hiring, performance management, budgeting, and policy formulation. The Branch Manager is also responsible for assessing risk, maintaining compliance with applicable laws and policies, exercising sound ethical judgment, escalating and reporting control issues, and holding others accountable for meeting standards.

This is a full-time position based in Coral Springs, Florida. The primary location full-time salary range is $88,320.00–$132,480.00. Eligible employees may also receive discretionary and formulaic incentive and retention awards. Citi offers medical, dental and vision coverage; 401(k); life, accident and disability insurance; wellness programs; and paid time off, including vacation, sick leave and paid holidays. Benefit offerings may vary by jurisdiction, job level and date of hire.

Requirements

• 6–10 years of relevant experience.
• Registered or willing to register as a mortgage loan originator with Nationwide Mortgage Licensing.
• Obtain or be willing to obtain a unique identifier from the Registry.
• Consistently demonstrate clear and concise written and verbal communication skills.
• Consistently demonstrate analytic skills.
• Bachelor’s degree, university degree or equivalent experience.

Nice To Haves

• Previous experience in banking or the financial industry.
• Sales management experience.
• Master’s degree.

Responsibilities

• Develop sales plans and drive individual production goals, including building referral networks and relationships with internal partners and external contacts.
• Create an environment of activity-based coaching and performance development, and implement coaching plans to develop employees’ skills and achieve personal and branch goals.
• Develop and execute integrated sales, relationship and credit strategies aligned with Retail Bank priorities, and execute business plans to achieve expected goals across business categories.
• Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition; ensure clients receive optimal service and monitor adherence to operational controls.
• Collaborate with branch partners to achieve goals, build customer relationships and deliver customer service.
• Use workforce-planning tools to optimize branch staffing and set expectations for branch staff, fostering teamwork toward business goals.
• Integrate segment partners; partner with the Assistant Manager and Division Operational team to drive sales and outbound sales activities, represent Citi and build community partnerships.
• Conduct daily proof processes to ensure operational compliance; investigate controllable losses among branch staff; coach employees and manage performance related to decisions.
• Lead hiring and coordinate performance management, compensation, communication and employee evaluations for branch staff.
• Plan and participate in budgeting, policy formulation, short-term planning and resource planning.
• Assess risk in business decisions, protect the firm’s reputation and the assets of Citi and its clients, drive compliance with applicable laws, rules and regulations, adhere to policy, apply sound ethical judgment, and escalate, manage and report control issues transparently.
• Effectively supervise others and create accountability for those who fail to maintain required standards.

Benefits

• Medical, dental and vision coverage
• 401(k)
• Life, accident and disability insurance
• Wellness programs
• Paid time off, including vacation, sick leave and paid holidays
• Eligible employees may receive discretionary and formulaic incentive and retention awards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior