Branch Manager (Bilingual English and Spanish Required) Cypress Hills - Brooklyn, NY
About The Position
As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for employees and clients, represent Chase’s brand and culture, provide attentive service, and deliver banking solutions and financial technology. You will also collaborate with internal experts to support clients with specialized financial needs. You will complete the Branch Manager Training Program before placement and travel as required for in-person training and meetings, which may include out-of-state travel. The position requires NMLS registration under the SAFE Act and compliance with Dodd-Frank/Truth in Lending Act requirements for Loan Originators. Employment is contingent on the required review and qualifications, and continued employment depends on maintaining compliance.
Requirements
- At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
- High school degree, GED, or foreign equivalent.
- Bilingual English and Spanish.
- Ability to work branch hours, including weekends and evenings.
- Ability to travel as required for in-person training and meetings, potentially out of state.
- Meet applicable Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and comply with SAFE Act requirements, including NMLS registration or updating an existing registration.
Nice To Haves
- College degree or military equivalent.
Responsibilities
- Motivate the branch team by sharing a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
- Use the Branch Scorecard to identify strategies for meeting branch goals and growing deposits and investments.
- Understand and meet clients’ needs to build lasting relationships and trust.
- Build and cultivate a high-performing team through coaching, feedback, and recognition of successes.
- Encourage ongoing learning and development within the team.
- Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
- Maintain a strong risk and control environment, exercise sound judgment and integrity, protect the company and clients, and follow policies and procedures.
- Complete the Branch Manager Training Program before placement as a Branch Manager.
- Travel as required for in-person training and meetings, potentially out of state.
Benefits
- Competitive total rewards package, including base salary.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
