Branch Manager (Manchester)

Manchester•Manchester, IA

About The Position

The Branch Manager leads daily branch operations and develops a team that delivers strong member experiences and results. The role is responsible for executing strategic priorities and operational plans, coaching employees, managing the branch budget and expenses, and building collaborative relationships within Dupaco and the community. The Branch Manager also cultivates member relationships, supports branch growth and profitability, and ensures efficient operations and compliance with policies and regulations.

Requirements

High school diploma or equivalent.
Excellent computer skills.
Excellent interpersonal and communication skills.
High attention to detail and accuracy.

Nice To Haves

Bachelor’s degree in a related field or equivalent experience.

Responsibilities

Create and execute strategic priorities and department operational plans.
Supervise, coach, and develop employees to support engagement and job performance.
Budget, monitor, and approve operational expenses, including training and workforce expenses.
Build collaborative relationships with internal peer groups, focus groups, industry organizations, and community organizations.
Monitor trends and insights from employee and member feedback methods.
Demonstrate leadership through initiative, change management, and project management.
Oversee daily branch operations to ensure efficiency and compliance with policies and regulations.
Develop relationships with new and existing members and identify opportunities to deepen member engagement.
Meet or exceed branch revenue, profitability, and growth targets through sales and business development strategies.
Recruit, hire, and onboard branch employees to meet staffing needs.
Train and mentor branch staff in member service and career development.
Help develop, implement, and track branch goals, strategies, and incentives.
Manage branch facilities and administer security procedures.
Perform other duties as assigned.