(Assistant) Branch Manager

Almstead Tree and Shrub Care•New Rochelle, NY

10d•$100,000 - $200,000

About The Position

Almstead Tree and Shrub Care is seeking a Branch Manager to plan, direct, and coordinate the delivery of its products and services to customers. The role leads a tree care operation, overseeing Sales Arborists and their staff, managing an assigned territory, and growing sales and service programs. The Branch Manager establishes sales territories, quotas, goals, and training programs; reviews sales and operational data; and monitors customer preferences, sales potential, inventory requirements, and profitability. The position involves managing client relationships and business development, developing tree care and plant health care programs, coordinating crews and service delivery, and ensuring customer satisfaction. The Branch Manager also directs staffing, training, and performance evaluations; maintains a safe workplace; oversees budgets and pricing; resolves customer complaints; and represents the business at community and industry events. Almstead is a second-generation, family-owned arboriculture firm serving the NY, NJ, and CT tri-state area since 1964. It describes itself as environmentally conscious and TCIA accredited, and emphasizes employee career development, safety, quality of life, and an inclusive culture. Compensation is listed as $100,000–$200,000 base plus bonus opportunity, with medical and dental plans with employer contribution, a 401(k) retirement savings plan, and paid time off.

Requirements

ISA Arborist certification required.
Bachelor’s degree in Arboriculture, Natural Resources, Horticulture, or a related field.
Minimum 5 to 7 years of experience selling as a Sales Arborist.
Management experience in the tree care industry.
Proven ability to establish, maintain, and grow a sales territory.
Ability to successfully manage, monitor, and direct a staff of Sales Arborists.
Basic knowledge of budgeting and P&L work.
Hands-on knowledge of tree, plant, and lawn care.
Major account management experience or capability.
Ability to prepare and present proposals.
Outstanding leadership skills.
Excellent verbal and written communication and listening skills.

Responsibilities

Lead a tree care operation by overseeing Sales Arborists and their staff.
Service, maintain, and grow an assigned territory.
Visit clients and prospects to diagnose and monitor landscapes.
Negotiate contract and bid proposals for residential and commercial customers.
Develop and implement tree care and plant health care programs.
Set up crews, supervise work, and complete jobs to client satisfaction.
Continually prospect for new business.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Set personal sales expectations with Sales Arborists.
Maintain a safe and controlled workplace and enforce policy.
Determine price schedules and discount rates.
Prepare budgets and approve budget expenditures.
Review operational records and reports to project sales and determine profitability.
Monitor customer preferences to determine the focus of sales efforts.
Resolve customer complaints regarding sales and service.
Consult with staff to plan advertising services and obtain information on equipment and customer specifications.
Attend community and industry events to promote the business.
Coordinate sales distribution by establishing sales territories, quotas, and goals, and establish training programs for Sales Arborists.
Analyze sales statistics to determine sales potential and inventory requirements.