Branch Manager

World Finance • Fort Stockton, TX

8d • Onsite

About The Position

The Branch Manager drives branch growth, portfolio performance, and profitability through loan production, tax preparation growth, customer retention, and delinquency management. The role generates new business through customer outreach, referrals, and community engagement; evaluates and approves lending decisions; oversees collections; and ensures compliance with company policies and applicable laws. The Branch Manager also recruits, develops, and leads a high-performing team while maintaining efficient operations and strong customer relationships.

Compensation is $40,000, based on experience and location, plus performance-based bonus opportunities. Total compensation can increase with branch growth, portfolio performance, tax production, and achievement of business goals. World Finance highlights career advancement, a promote-from-within culture, comprehensive benefits, retirement and time off, paid volunteer time, and predictable schedules focused on work-life balance.

World Finance has been recognized as a Top Workplace USA for six consecutive years and a Newsweek Most Trustworthy Company. Since 1962, it has provided personal loans, tax services, and credit-building solutions. The company has more than 1,000 branches across 16 states.

Requirements

• High school diploma or equivalent.
• Valid driver's license, reliable transportation, and current insurance.
• Ability to obtain required insurance licensing.
• At least one year of management experience or successful completion of a management training program.
• Experience achieving sales, portfolio growth, or profitability goals.
• Experience making lending, collection, or customer account decisions.
• Experience managing delinquency, collections, or portfolio performance.
• Experience managing branch, store, or business operations.
• Experience leading and developing employees.
• Ability to generate business through community involvement, networking, customer referrals, and outbound calling activity.
• Comfort working in a performance-driven environment that includes customer outreach, collections, and sales activities.
• Ability to attend in person regularly during scheduled work hours; occasional extended hours or weekend work may be required.
• Ability to perform computer work, handle documents, and communicate information effectively.
• Ability to communicate clearly and professionally with customers and coworkers in person, by phone, and electronically.
• Ability to perform a combination of stationary work and regular movement, including occasional walking, standing, bending, and reaching, and occasional light lifting, pushing, or pulling of office materials generally up to 30 pounds.
• Ability to work in a fast-paced environment with shifting priorities and deadlines, using professionalism, adaptability, collaboration, and multitasking.

Nice To Haves

• Experience leading a team, growing a customer portfolio, managing delinquency, making lending or credit decisions, generating new business, and achieving sales and profitability goals in consumer finance, banking, retail banking, lending, credit, insurance, tax preparation, or similar financial services environments.

Responsibilities

• Meet branch goals for loan growth, tax preparation production, profitability, portfolio performance, and delinquency.
• Grow the branch through customer outreach, outbound calling, referrals, community engagement, networking, and promotion of branch products and services.
• Review, approve, and close loans within company guidelines.
• Manage delinquency and collection efforts to maintain portfolio performance and minimize losses.
• Lead, train, coach, and develop branch employees while holding them accountable for performance expectations.
• Oversee branch operations and ensure compliance with company policies and applicable laws.
• Handle escalated customer concerns and make sound business decisions that support branch success.
• Perform required bank runs, including transporting deposits, independently without relying on non-employees for transportation.
• Occasionally travel locally to offsite locations and banks as required for business purposes.
• May assist with general office upkeep to maintain a professional environment.

Benefits

• Comprehensive benefits including major medical, dental, vision, life insurance, long-term disability, and free mental health support.
• 401(k) with company match.
• Paid holidays and vacation time.
• Paid volunteer time.
• Performance-based bonus opportunities.
• Career advancement opportunities, including consideration for District Manager and other leadership roles.
• Predictable schedules with a focus on time outside of work.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED