Branch Manager-Nursery II

SiteOne Landscape Supply•Hudson, MA

19d

About The Position

The Branch Manager - Nursery II leads branch operations and builds a high-performing team and knowledge base to achieve excellence in inventory management, team development, customer value, financial performance, and growth. The role also applies plant knowledge and plant-care expertise to branch leadership. Working with area leadership, the Branch Manager helps meet or exceed goals for revenue, customer satisfaction, and associate succession planning. The position includes recruiting, coaching, and developing associates; promoting customer success and a strong safety culture; interpreting operating and financial data; setting and monitoring performance goals; and implementing branch and area strategies. The manager also partners with leadership and Field Support to assess and implement emerging technologies and new ways of working. In California, a Pest Control Dealer Designated Agent (DDA) License is required, or selected candidates must obtain it within 120 days of hire.

Requirements

High school diploma or equivalent required.
Excellent communication, customer service, and leadership skills.
Understanding of sales and operations planning, demand forecasting, and integration of demand and supply plans.
Willingness to learn and adopt new technologies and ways of working, and encourage others to do the same.
Working knowledge of business accounting and profit-and-loss statements.
Knowledge of market preferences, competition, regulations, and industry trends.
For roles in California, a Pest Control Dealer Designated Agent (DDA) License is required, or selected candidates must obtain it within 120 days of hire.

Nice To Haves

8 to 10+ years of managerial experience, including leadership, issue management, motivation, and team building.
5 to 10 years of experience in a plant nursery environment and/or a degree in Horticulture.
Higher education degree.

Responsibilities

Lead the branch team and recruit talent; assess associates’ strengths and development needs, and coach and mentor them toward high performance and long-term career growth.
Train and coach branch associates in customer-value best practices and foster a culture focused on customer success.
Promote an incident-free workplace by emphasizing safety, leading by example, organizing the workplace, providing training, and executing safety policies.
Understand and interpret company operating and financial data, identify business trends, and determine root causes.
Set goals and monitor key performance metrics daily, weekly, and monthly to track progress and improvement initiatives.
Implement area strategy and develop a complementary branch strategy to support performance, growth, and customer value.
Analyze performance metrics and adjust strategies to achieve area goals as market conditions change.
Partner with leadership and Field Support to understand how emerging technologies and new ways of working affect business performance, and support and lead implementation.