Branch Manager- San Antonio West Market-San Antonio, Texas

JPMorgan Chase & Co. • San Antonio, TX

23h • Onsite

About The Position

As a Branch Manager in a Chase branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for employees and clients, represent Chase’s brand and culture with hospitality, deliver banking solutions and financial technology, and collaborate with experts to address clients’ specialized financial needs.

The role includes completing the Branch Manager Training Program before placement and traveling as required for in-person training and meetings, potentially out of state. Employment is contingent on meeting applicable Dodd-Frank/Truth in Lending Act Loan Originator qualifications and complying with SAFE Act requirements, including NMLS registration and ongoing renewals.

Chase offers a competitive total rewards package, with base salary determined by role, experience, skill set, and location. Eligible roles may include commission-based pay or discretionary incentive compensation. Benefits and programs vary based on eligibility. The position is subject to background and financial responsibility review as described in the posting.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement.
• Compliance with Dodd-Frank/Truth in Lending Act Loan Originator requirements and SAFE Act requirements, including NMLS registration and timely annual renewal and updates.
• Employment offer is contingent on review of criminal conviction history, credit report, NMLS information, and other relevant information; a felony conviction within the last seven years disqualifies candidates.
• Strong leadership, coaching, and employee empowerment skills.
• Ability to organize and manage competing priorities and plan for growth.
• Strong decision-making skills and ability to lead in a fast-paced, changing environment.
• Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policy adherence.
• Ability and desire to influence, educate, and connect teams, partners, and clients with technology.
• Ability to create exceptional client experiences and foster an engaging branch culture.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Motivate the branch team by communicating a clear vision and embodying Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies and deliver branch goals for growing deposits and investments.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build and develop a high-performing team through coaching, feedback, and recognition.
• Promote ongoing team learning and development.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting clients and the company, and following policies and procedures.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED