Field Area Supervisor (West Texas and San Antonio)

Eaton Corporation•San Antonio, TX

1d•$113,000 - $165,000•Remote

About The Position

Eaton’s Critical Power Solutions (CPS) Division is seeking an Area Service Supervisor to direct and coordinate regional service operations toward sales, profit, and growth goals while continually improving quality and customer service. The position works remotely from a home office and is based in the San Antonio, Texas area, with relocation assistance available if needed. The supervisor serves as a point of contact for the local market, develops customer relationships and revenue opportunities, and leads and develops field service electronics technicians to deliver strong performance and customer support. The role oversees service operations across an assigned territory, including employee safety, sales and marketing, financial planning, staffing and development, and product and process improvement. The expected annual salary range is $113,000–$165,000, with eligibility for a variable incentive program. Salary is based on candidate skills, experience, qualifications, market, and business considerations.

Requirements

Bachelor’s degree from an accredited institution, or at least five years of electrical/electronic field service expertise and ability to enroll in an accredited bachelor’s degree program after accepting an offer.
At least five years of electrical/electronic field service experience.
At least two years of people leadership experience or five years of large technical project leadership experience.
Current, unrestricted driver’s license and satisfactory Motor Vehicle Record; the role is designated as a Regular Driver under Eaton’s Driver Safety Policy.
Demonstrated leadership qualities aligned with the Eaton Leader profile.
Strong financial and business acumen.
Strong collaborative skills and ability to work successfully in a matrix environment.

Nice To Haves

Bachelor’s degree from an accredited institution.
Experience leading a remote team.
Strong knowledge of uninterruptible power systems and control products, field service practices and procedures, and quality programs.
Demonstrated success in driving a zero-incident safety culture, delivering performance results, building high-performance teams, leading cross-functionally, developing and retaining leaders, and driving organizational change.

Responsibilities

Direct and coordinate CPS regional service operations to achieve sales, profit, and growth goals while improving quality and customer service.
Develop customer relationships, drive near-term revenue, and position Eaton for future business opportunities in the assigned territory.
Lead and develop direct reports, including field service electronics technicians.
Assure the safety of employees working in low-, medium-, and high-voltage environments by developing and deploying safety programs, maintaining policy compliance, and ensuring access to safety equipment.
Work with sales and operations management as a sales and marketing agent to meet sales and profit objectives, and identify and develop prospective customers.
Develop forward-looking profit plans and accurate monthly forecasts; manage regional budgeting and capital equipment procurement, sales quotes, cost control, subcontractors, inventory, receivables, backlog, and projects.
Recruit and assess talent, address skill gaps, and manage training, development, goal setting, communications, performance appraisals, and compliance with company policies and standards.
Provide leadership and direction to support employee professional growth and retention within the region.
Manage a diverse, dispersed, field-based workforce and its leadership team across the assigned region; demonstrate good corporate citizenship.
Develop and deploy product and process improvement initiatives and share best practices across regions.