About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will represent the Chase brand and culture by delivering attentive, friendly service and creating a welcoming environment for employees and clients. The role includes providing banking solutions and financial technology and collaborating with specialists to support clients’ financial needs. You will complete the Branch Manager Training Program before being considered for placement. Travel is required as needed for in-person training and meetings, and may include out-of-state travel. The position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment depends on meeting applicable registration, renewal, and compliance requirements.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, potentially out of state.
  • Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act NMLS registration, renewal, and update requirements.
  • Employment is contingent on JPMorganChase’s review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies candidates.
  • Strong leadership, coaching, and employee-empowerment skills.
  • Ability to organize competing priorities, develop plans for growth, and make decisions in a fast-paced, changing environment.
  • Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policy adherence.
  • Ability to influence, educate, and connect teams, partners, and clients with technology.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Lead and motivate the branch team by communicating a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and achieve branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build a high-performing team through coaching, feedback, and recognition of successes.
  • Encourage ongoing learning and development within the team.
  • Build relationships with local businesses and engage with the community.
  • Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect clients and the company, and follow policies and procedures.
  • Deliver attentive, friendly service and help clients and colleagues use banking technology.
  • Complete the Branch Manager Training Program and travel as required for in-person training and meetings.
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