Part Time (20 hours) Associate Banker – Missoula Brooks Street (New Build) – Missoula, MT

JPMorgan Chase & Co. • Missoula, MT

1d • Onsite

About The Position

As an Associate Banker at Chase, you represent the company’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create exceptional client experiences. You build trusted relationships, share product knowledge and solutions, and help clients work toward their financial goals. The position is part-time for 20 hours at the Missoula Brooks Street branch in Missoula, Montana.

Requirements

• Ability to put clients first and provide attentive, friendly service that creates a welcoming environment.
• Ability to build trusted relationships and demonstrate genuine care and concern during client interactions.
• Ability to communicate clearly and politely, engage clients, understand their needs, and anticipate those needs.
• Ability to resolve client issues quickly and accurately, with attention to detail.
• Ability to work collaboratively with a team to deliver consistent, seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Greet clients and create a welcoming branch environment; use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel meetings.
• Provide account servicing and maintenance and open new accounts while complying with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service options, including the Chase Mobile App, Chase.com, and ATMs.
• Build client relationships by listening actively, asking thoughtful questions, showing empathy, and sharing product knowledge and solutions in collaboration with branch team members.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED