Branch Manager - Oklahoma City, OK

SunSource•Waller, TX 77484, TX

3d•Onsite

About The Position

Master Pumps & Power, a SunSource company, is seeking a Branch Sales Manager to support field sales, customers, and internal departments. This role involves providing expertise in product and application knowledge, pump sizing and selection, proposal generation, and order processing/management. Key activities include reviewing customer specifications, selecting appropriate pumps, preparing proposals, offering technical support, and collaborating with customer service and operations to ensure smooth sales order fulfillment.

Requirements

Proven successful experience as a store manager.
Experience in Industrial Sales/Rotating Equipment.
Strong leadership skills and business acumen.
Outstanding customer service and management skills.
Must be SALES driven.
Strong organizational skills.
Good communication and interpersonal skills.
BS degree in Business Administration or Industrial Distribution.
Ability to read and interpret documents such as specifications, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or co-workers.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to utilize pump sizing software.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Working knowledge of positive displacement and centrifugal pumps.
Ability to troubleshoot technical issues over the phone.
Proficiency in using word processing software, spreadsheets, and other custom applications software in an MS Windows environment.
Experience with CRM software and accounting systems.

Responsibilities

Develop business strategies to increase customer base, expand store traffic, and optimize profitability.
Achieve sales goals through effective training, motivation, mentoring, and feedback to sales staff.
Ensure high levels of customer satisfaction through excellent service.
Quote prices and process customer orders.
Manage store administration and ensure compliance with policies and procedures.
Oversee the shop service department for customer repairs, fabrication, and pump unit builds.
Report on buying trends, customer needs, and profits.
Propose innovative ideas to increase market share.
Conduct performance appraisals to identify training needs and develop career paths for staff.
Address and resolve issues arising from staff or customers, including complaints and grievances.
Serve as a role model for exemplary behavior and high performance.