About The Position

As a Branch Manager in a Chase branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, deliver attentive service and current banking solutions, and collaborate with experts to support clients’ specialized financial needs. The role also involves representing Chase’s brand and culture, building relationships with local businesses and the community, and maintaining a strong risk and control environment. Before placement as a Branch Manager, you must successfully complete the Branch Manager Training Program. You must be able to travel as required for in-person training and meetings; some travel may be out of state. This position is subject to Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Employment is contingent on the required reviews and compliance, including successful registration immediately after starting and timely annual renewals and updates. A felony conviction within the last seven years disqualifies candidates from consideration.

Requirements

  • At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
  • High school degree, GED, or foreign equivalent.
  • Ability to work branch hours, including weekends and evenings.
  • Ability to travel as required for in-person training and meetings, including possible out-of-state travel.
  • Meet Dodd-Frank/Truth in Lending Act qualification requirements for Loan Originators.
  • Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act, and comply with registration, annual renewal, and update requirements.
  • Employment is contingent on review of criminal conviction history, credit report, NMLS information, and other relevant information.

Nice To Haves

  • College degree or military equivalent.

Responsibilities

  • Set a clear vision for the branch team and embody the company’s Service, Heart, Curiosity, Courage, and Excellence values.
  • Use the Branch Scorecard to identify strategies for growing deposits and investments and achieving branch goals.
  • Understand and meet clients’ needs to build lasting relationships and trust.
  • Build and develop a high-performing team through coaching, feedback, and recognition.
  • Encourage ongoing team learning and development.
  • Build relationships with local businesses and actively engage with the community.
  • Maintain a strong risk and control environment by using sound judgment, acting with integrity, protecting the company and clients, and following policies and procedures.
  • Complete the Branch Manager Training Program before placement as a Branch Manager.
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