Branch Manager, Employee Services
About The Position
Success for the City of Edmonton starts with a resilient and supported employee workforce. We require an inspirational and results-oriented leader to oversee the Employee Services Branch. This key role involves leading a mutli-disciplinary team of 250+ professionals with a direct focus on ensuring every City employee is equipped to deliver quality services to the organization and Edmontonians. Reporting to the Deputy City Manager, Corporate Services, you will be responsible for overseeing the full spectrum of human resources functions. Your influence spans: Labour Relations and Workplace Policy: Labour relations, collective bargaining, and oversight of workplace policy and workplace investigations. Organizational Effectiveness: Organizational design, HR business consulting, employee engagement, and learning and development. Recruitment and Position Evaluation: Recruitment, job evaluation, and position management. Respectful Workplace and Employee Wellness: Equity and inclusion, psychological health and safety, and non-occupational disability management. HR Administration and Total Compensation: Timely and accurate administration of payroll, pensions, and benefits, integrated with total compensation strategy. Workforce Analytics and Systems: Strategic direction for workforce analytics and HR systems.
Requirements
- Knowledge, training and/or education in Human Resources, Business Administration, or a related field
- Significant experience in leadership roles related to human resources disciplines in a large and complex organization
- Demonstrated experience leading and managing organizational change and empowering resources to achieve outcomes
- Combinations of education and experience will be considered
Nice To Haves
- Master’s Degree in a related field
Responsibilities
- Lead a team of Directors and HR professionals, fostering an environment of psychological safety and excellence in service delivery
- Serve as a change agent, driving the modernization of HR practices and technology to ensure the City remains an employer of choice
- Align the Branch’s talent strategy, workforce planning, and organizational design with the overall City vision
- Act as the City’s primary negotiator and bridge to union leadership and internal client departments, building and maintaining positive labour relations and shared corporate success
- Oversee the evolution of our core HRIS and data infrastructure; leverage data for strategic insight
- Lean into technology and best practices to drive continuous improvement, ensuring our HR service delivery is as seamless as it is supportive for every employee
- Navigate the annual budgeting process to ensure workforce resource allocation is strategic, equitable, and focused on the long-term health and productivity of the organization
Benefits
- Hybrid work arrangement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
