Branch Manager 3 - Macon Office

U.S. Bank•Macon, MO

20d•$69,660 - $85,140

About The Position

The Branch Manager 3 leads and manages branch operations to meet goals and comply with banking laws and regulations. The role ensures team members deliver an excellent customer experience consistent with U.S. Bank’s culture and core values, and regularly coaches, develops, mentors, and trains employees. It exercises independent judgment and discretion in carrying out necessary duties. The manager uses effective communication and critical thinking to identify customers’ financial needs and recommend appropriate products and services. The role helps individual and business customers pursue financial goals by collaborating with partners in wealth, business banking, mortgage, and payment services. It leads the customer experience, motivates and directs the team, expands the customer base, and participates in the local market and community to identify needs and promote U.S. Bank products and services. The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. The position offers a $5,000 signing bonus. The listed pay range is $69,660 to $85,140; actual pay may vary by location. Benefits are subject to eligibility requirements.

Requirements

Bachelor’s degree or equivalent work experience.
Three to four years of experience working in a sales, retail management, or banking environment.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including the required criminal background and credit check.
Ability to comply with U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Nice To Haves

Thorough product and service knowledge, including regulatory, policy, and compliance issues.
Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems.
Thorough knowledge of teller and platform functions, including transaction processing, cash balancing, account opening, and sales techniques.
Effective analytical skills to evaluate credit requests, prepare budgets, and determine marketplace trends.
Effective interpersonal communication, leadership, relationship management, time management, sales activity management, and sales ability skills.
Ability to evaluate and resolve problems and issues with minimal guidance.
Demonstrated success in a retail sales environment.
Working knowledge of employment practices, including rewards and recognition, employee development, and change management.

Responsibilities

Lead and manage branch operations to meet goals and comply with banking laws and regulations.
Ensure team members provide an excellent customer experience reflective of U.S. Bank culture and core values.
Coach, develop, mentor, and train team members.
Identify customers’ financial needs and provide direction and recommendations for appropriate products and services.
Collaborate with wealth, business banking, mortgage, and payment services partners to help individual and business customers reach financial goals.
Lead the customer experience and provide motivation and direction for the team.
Expand the customer base and participate in the local market and community to identify needs and promote U.S. Bank products and services.
Demonstrate adaptive coaching, conflict resolution, accountability, influence, critical thinking, priority setting, relationship management, and business insight.

Benefits

Healthcare (medical, dental, and vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
Incentive and recognition programs
Equity stock purchase
Pension