Branch Leader - Coastal Way

Truist Bank • Brooksville, FL

1d

About The Position

The Branch Leader manages all aspects of the assigned branch, driving performance through leadership, coaching, management, and business development. The role emphasizes small business expertise and development in support of Truist’s purpose of inspiring and building better lives and communities, while ensuring compliance with internal controls, operational procedures, and risk management policies. The Branch Leader manages human capital, including interviewing, hiring, scheduling, performance reviews, and disciplinary actions, and may be cross-trained to assist with teller transactions as needed.

The role promotes Truist’s culture and community presence, develops branch business and revenue through client relationships and prospecting, and leads teammates toward strong individual and team performance. It partners with Integrated Relationship Management and Operations colleagues to support client outcomes, operational compliance, and a One Team culture.

Requirements

• Bachelor’s degree or equivalent education, related training, or experience.
• Six years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
• Four years of previous branch leadership or management experience.
• Strong interpersonal, sales relationship, and prioritization skills.
• Strong written and verbal communication skills.
• Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in the role, including new or transferred registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Nice To Haves

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership development programs.

Responsibilities

• Promote a positive public image in the community and instill Truist’s purpose, mission, and values in the team.
• Drive branch business development and strong team and individual performance through personal productivity and Truist strategies, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
• Grow branch revenue through small business development, new-client strategies, face-to-face client appointments, outbound calling, and prospecting; develop Mass Affluent business through appointments and outbound calling.
• Participate, as reviewed and approved in the market, in civic, government, professional, business, and community affairs, associations, and groups to prospect for business and build the Truist brand.
• Lead, grow, coach, and motivate teammates through branch engagement routines to support clients’ financial success and team empowerment.
• Partner with Integrated Relationship Management and Operations colleagues, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk management, the Truist Code of Ethics, and required team training.
• Collaborate with Integrated Relationship Management and key line-of-business partners to promote a One Team culture and business partnerships within the branch.
• Make human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
• May assist with teller transactions as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated as applicable
• 10 sick days, prorated as applicable
• Paid holidays
• May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division

What This Job Offers

• Job Type: Full-time
• Career Level: Manager